Privacy policy

Last updated: April 8, 2026

Shopify powers this store and website, including all data, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or carry out any other transaction through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal information we collect or process

When we use the term “personal information,” we refer to any information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you. Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information — including inferences drawn from such information:

  • Contact details, including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial information, including credit card numbers, debit card numbers, financial account details, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you browse, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Communications with us, including information you provide in your communications with us, for example when submitting a customer service complaint.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information relating to your interaction with the Services, such as how and when you use or browse them.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

To provide, personalize, and improve the Services

We use your personal information to provide the Services to you, including fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending account-related notifications, handling purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.

Marketing and advertising

We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, as well as displaying online advertisements about products or services on the Services or on other websites, including based on items you have previously purchased, added to your cart, or other activities carried out on the Services.

Security and fraud prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or act against possible fraudulent, illegal, harmful, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other account information with anyone.

Communications with you

We use your personal information to provide customer support, respond to your requests, deliver services efficiently, and maintain our business relationship with you.

Legal reasons

We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government authorities, as well as to investigate or participate in civil discovery, actual or potential litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, suppliers, and other third parties that provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, order management, and shipping).
  • With business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites.
  • When you direct us, request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through the use of social media widgets or login integrations.
  • With our affiliates or generally within our corporate group.
  • In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce the Terms of Service or relevant policies, and to protect or defend the Services, our rights, and the rights of our users or others.
  • With Klaviyo, our email marketing platform, for sending commercial communications and managing subscribers.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services, the information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself.

Under these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of such information for these purposes.

For more information about how Shopify uses your personal information and the rights you may have, please consult the Shopify Consumer Privacy Policy.

Third-party websites and links

The Services may include links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain.

Children’s data

The Services are not intended for use by minors, and we do not knowingly collect personal information from minors under the applicable laws of their jurisdiction.

If you are the parent or legal guardian of a minor who has provided us with personal information, you may contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of persons under 16 years of age.

Security and retention of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.”

In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

The length of time for which we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances.

  • Right of access: You may have the right to request access to the personal information we hold about you.
  • Right to erasure: You may have the right to request deletion of your personal information.
  • Right to rectification: You may have the right to request correction of inaccurate personal information.
  • Right to data portability: You may have the right to receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances.
  • Communication preferences management: We may send you promotional emails, and you may opt out at any time by using the unsubscribe option included in our emails.

If you reside in the United Kingdom or the European Economic Area, and subject to local legal exceptions and limitations, you may also exercise:

  • Right to object and restriction of processing
  • Right to withdraw consent

You may exercise any of these rights through the places indicated in the Services or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details below.

Depending on where you reside, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs), or any equivalent contract issued by the competent UK authority, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons.

We will post the updated version of this Privacy Policy on this website, update the “Last updated” date, and notify you of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

Phone: +34 661 24 97 62
Email: evuecosmetics@gmail.com
Address: Calle Enric Valor, 8, 03540, Alicante, Spain

For the purposes of applicable data protection laws, we are the data controller of your personal information.